At Origin Nutra (accessible at https://originenutra.online/, referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you register an account, place an order, or subscribe to our newsletter.
- Payment Information: Billing details, such as credit card numbers or other payment method information, processed securely through third-party payment gateways (e.g., Stripe or PayPal). We do not store full payment details on our servers.
- Account Information: Username, password (hashed), and preferences if you create an account.
Non-Personal Information
- Usage Data: IP address, browser type, device information, pages visited, time and date of visits, and referral sources. This is collected automatically via cookies and analytics tools.
- Communication Data: Information from emails, support tickets, or inquiries you send us.
We do not knowingly collect personal information from children under 13 years of age. If we become aware of such data, we will delete it promptly.
2. How We Collect Information
- Directly from You: When you fill out forms, make purchases, or contact us.
- Automatically: Through cookies, web beacons, and similar technologies. You can manage cookie preferences via your browser settings.
- From Third Parties: Such as shipping providers for order fulfillment or analytics services like Google Analytics.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders, including shipping and returns.
- To communicate with you about your account, orders, promotions, or support requests.
- To improve our website, products, and services through analytics and user feedback.
- To send marketing emails (with your consent), which you can opt out of at any time.
- To comply with legal obligations, prevent fraud, and enforce our terms.
4. How We Share Your Information
We do not sell your personal information. We may share it in limited circumstances:
- Service Providers: With trusted third parties who assist us, such as payment processors, shipping companies (e.g., USPS, UPS), email service providers (e.g., Mailchimp), and hosting services. These parties are contractually obligated to protect your data.
- Legal Requirements: If required by law, such as in response to a subpoena or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for sensitive data and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws (e.g., GDPR, CCPA):
- Access and Correction: Request a copy of your personal information or correct inaccuracies.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications or object to certain processing.
- Do Not Sell: We do not sell your data, but you can request restrictions on sharing.
To exercise these rights, contact us at [support@originenutra.online]. We will respond within 30 days (or as required by law). For California residents, you may also designate an authorized agent.
You can also:
- Update your account preferences anytime.
- Disable cookies in your browser, though this may limit site functionality.
7. International Data Transfers
Our website is hosted in the United States. If you access it from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ. By using our site, you consent to this transfer.
8. Third-Party Links and Services
Our site may contain links to third-party websites or services (e.g., social media). We are not responsible for their privacy practices. Review their policies before providing information.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted here with an updated effective date. Significant changes will be notified via email or a site notice. Continued use of the site after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Origin Nutra Email: support@originenutra.online Address: [Insert Business Address, if applicable]
This policy complies with applicable laws, including GDPR and CCPA where relevant. For EU/UK users, our Data Protection Officer can be reached at the above email.